Submit a request
ViaWallet Help Center
Mnemonic Words / password / Security
What are Mnemonic Phrases
How to Back up Mnemonic Phrases Properly
What is Encrypted Mnemonic Phrase Backup?
What to Do if the Mnemonic Phrases are Leaked
What to Do if I Lost the Mnemonic Phrases
What is the wallet password and how is it useful?
How to change security password?
What should I do if I forget my wallet password?
Is my digital assets safely stored in ViaWallet?
How to keep my wallet safely from being stolen?
What can ViaWallet do if my wallet got stolen?