FAQ

Wallet Management

• How to change wallet name
• How to check system messages?
• How to set transfer/receive notifications?
• How to enable Face ID / Touch ID?
• How to Switch Wallets
• How to add multiple wallets?

About Functions

• How to use WalletConnect
• How to add custom token
• How to add custom network
• How to verify message signature
• How to generate message signature
• How to change pricing coin in ViaWallet?

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Send And Receive

• FAQ about Sending Tokens
• FAQ about Receiving Tokens
• What should I do when send/receive tokens using ViaWallet?
• How to Send NFT
• How to Receive NFT
• How to send KDA

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Staking

• What is Staking?
• Is there any risks for staking?
• Which coins are supported for staking in ViaWallet
• What’s the definition of Commission and Yield Rate?
• Why Yield Rate is flexible?

Swap

• What is Cross-Chain Swap
• How to Determine Swap Price
• Service Fees Included in Swap
• What Should I Do If the Swap Fails
• Why Are Fees Deducted When the Swap Failed

Network Requirements

• KSM (Kusama)
• VET (VeChain)
• DOT (Polkadot)
• XRP (Ripple)
• LUNC (Terra Classic)
• ONT (Ontology)

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